Once an order is placed, it will be processed and shipped within 1-3 business days from the order date, which is the length of our processing time. Our processing time is in addition to our delivery times.

Once your order has been shipped, you will be sent a shipping confirmation email to the email address used on the order. There, a link to track your order will be provided.

If it has been longer than 3 business days since you have placed your order, and you still cannot find any shipping confirmation email, try checking all of your email inbox's folders, including your junk folder, as it may have gotten lost there (please mark it as "not junk" if it has). If you have created an account on our website, you can also check the order details directly on our website.

Our standard delivery time for all sabers is 10-15 days after shipment. This is standard to all the locations we ship to. The delivery time begins from the date of shipment, and does not include our processing time, which is 1-3 business days.

Total Arrival Time = Processing Time + Delivery Time.

The delivery time stated here is based on the average estimated delivery time provided by the carriers we ship with, as well as any adjustments we have made to reflect an accurate time frame based on our own experience. However, this delivery time is not guaranteed.

Please note, the delivery time for saber accessories is slightly longer than the delivery time for our sabers. Our standard delivery time for saber accessories is 15-20 days to all the locations we ship to. This delivery time begins from the date of shipment.

Please follow along with the tracking link provided once the item is shipped, as the carrier should eventually provide a more definitive delivery date as the shipment progresses.

Shipping on all orders to all of our covered locations is free. We do not charge any shipping fee at checkout. You will also not have to deal with tariffs or customs fees.

Where We Ship To

Currently, we ship to the United States (all 50 states and Washington, D.C.), United Kingdom, Australia, Canada, Germany, the Netherlands, and New Zealand.

Where We Don’t Ship To

In the United States specifically, we do not ship to any US territories, any APO/FPO/DPO addresses, or to any of the Freely Associated States. For other countries, we generally don’t ship to any locations where there are extensive restrictions. If we cannot ship to the address provided on your order, we will contact you to ask for an alternative.

We ship with a variety of carriers to deliver packages to all of our covered locations. The carrier we use varies depending on the destination of the package. Generally, we ship with these carriers:

- To the United States: FedEx and UPS
- To the United Kingdom: FedEx and Evri
- To Australia: Australia Post
- To Canada: Canada Post
- To Germany: Hermes
- To the Netherlands: FedEx and DHL
- To New Zealand: FedEx and NZ Post

The carrier we ship with is ultimately up to our own discretion, and we reserve the right to ship with any carrier we choose. We may also use a carrier that is not listed here. This list of carriers is for reference only. Rest assured, we will always try to choose the best carrier based on the destination of the package.

We have a 30 day return period, which begins once the tracking indicates that the order has been delivered. We only accept returns for new and unused items.

In order to be eligible for a return, the item needs to have its wrapping and protective coverings unremoved. All other included elements must also be new and unused, with their protective coverings unremoved. All originally included items must be present. We must expressly approve the return of any items beforehand.

More details can be found in our full return policy.

Yes, all sabers purchased from DynamicSabers come with a 12 month limited warranty, under which the original customer's DynamicSabers saber is warrantied by DynamicSabers against manufacturing defects in materials and workmanship under normal use for a period of 12 months from the original date of purchase.

Our warranty coverage only extends to the original purchaser of the saber, and all warranty claims must be started by them alone. Our warranty coverage only applies to sabers purchased directly from DynamicSabers, and proof of purchase is needed to obtain service under warranty.

For more details, please read our full warranty policy.

Yes, an instruction manual is provided with your order. You can also view our instruction manual online.

All of our sabers utilize durable polycarbonate blades. However, RGB Baselit sabers and their baselit blades are the best for heavy dueling. We caution against using sabers with neopixel blades (SN Pixel V4 and Proffie 2.2 sabers) for heavy dueling, due to the fact that they use advanced electronics.

RGB Baselit sabers utilize illumination which comes from inside of the hilt and extends into the blade. Neopixel sabers utilize a 50-watt LED strip inside of the blade itself, which allows for maximum illumination. They are considerably brighter than RGB Baselit sabers. Our SN Pixel V4 and Proffie 2.2 sabers use neopixel blades. Learn more.