Description
In need of an extra charging cable? Feel free to order one from us. Charger 1 is compatible with sabers that have their charging port located on the outside of the saber. Charger 2 is compatible with sabers that have their charging port located on the inside of the saber. Charger 3 can be used to charge the battery itself directly. Please make sure your saber is compatible with the charger you select.
Free Shipping
Shipping on all orders to all of our covered locations is free. We do not charge any shipping fee at checkout. You will also not have to deal with tariffs or customs fees.
Delivery Time
Our delivery time refers to how long it takes for the carrier to deliver the package once they receive it from us. The delivery time begins from the date of shipment. Our standard delivery time is 10-15 days. This is standard to all the locations we ship to.
Processing Time
Our processing time refers to how long it takes for us to ship an order once it is placed. It is in addition to our delivery time. We aim to process and ship all orders within 1-3 business days from the date the order was placed. Business days do not include weekends or holidays. This is our standard processing time and cannot be expedited.
Where We Ship To
We ship to the United States, United Kingdom, Australia, Canada, Germany, the Netherlands, and New Zealand.
Carriers We Ship With
We ship with a variety of carriers to deliver packages to all of our covered locations. The carrier we use varies depending on the destination of the package. Generally, we ship with these carriers:
- To the United States: FedEx and UPS
- To the United Kingdom: FedEx and Evri
- To Australia: Australia Post
- To Canada: Canada Post
- To Germany: Hermes
- To the Netherlands: FedEx and DHL
- To New Zealand: FedEx and NZ Post
The carrier we ship with is ultimately up to our own discretion. We may also use a carrier that is not listed here.
Shipping Multiple Items
If multiple items are ordered, we may ship them all in one package with one tracking number, or in separate packages with different tracking numbers. This usually depends on the quantity of items ordered and the type of items ordered. The method by which we ship multiple items is ultimately up to our own discretion.
Tracking Your Order
Once your order has been shipped, you will be sent a shipping confirmation email to the email address used on the order. There, a link to track your order will be provided.
Express Shipping (United States only)
We currently offer express shipping to the United States only. This is a paid shipping option that is faster than our free standard shipping. The delivery time for express shipping is 5-7 days. The delivery time begins from the date of shipment. Express shipping costs $34.95 USD. Just like with our standard shipping, you will also not have to deal with tariffs or customs fees with our express shipping. Generally, we ship with UPS for express shipping. However, the carrier we ship with is ultimately up to our own discretion.
Learn more about our shipping process by reading our full shipping policy.
Returns
We have a 30 day return period, which begins once the tracking indicates that the order has been delivered. We only accept returns for new and unused items. We must expressly approve the return of any items beforehand.
Learn more about our returns process by reading our full return policy.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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